Under the Australian Consumer Law, you have automatic protections in place when purchasing goods and services. These protections include guarantees that the product will be of acceptable quality, will be safe and free from defects, will match its description and will be fit for any disclosed purpose. Unfortunately, manufacturers and suppliers do not always comply with their obligations, which can leave you in a difficult position and uncertain of your rights.
We regularly advise on consumer claims, ranging from Lemon cars to misleading and deceptive conduct claims. We can help you navigate your rights under the Australian Consumer Law to resolve consumer disputes, whether by repair, replacement or refund. We can also advise on your rights to compensation.
If you have an enquiry regarding your rights or are seeking advice, please contact us.