An updated message regarding COVID-19

Dear clients and associates,

In line with recent Government directives, our staff has now returned to work on-site with appropriate physical distancing and hygiene practices in place.

Our staff, upon returning to work, received dedicated training on COVID-19 protocols, physical distancing, hygiene and room capacity that ensures we are all on the same page in regards to staying safe.  If you visit our offices, you will notice new cleaning and hygiene measures in place to protect everyone.

Our Business Continuity Plan has enabled staff members to work off site with all client meetings and communication being carried out over the phone, email and video conferencing.  Now that some restrictions begin to ease,  we have procedures in place to ensure that necessary in-person meetings are carried out safely.  Where a client’s need or preference is to self-isolate, we can accommodate this too.

It is our highest priority at this time to carry on working closely with our clients and providing our high standards of service with as little interruption as possible.  If you wish to touch base for any reason, be assured that we are here to help.

To speak with us, please call reception on 02 6274 0999 or email reception@ballawyers.com.au and we will ensure you are connected with the right person.

What’s the same and what’s changed: How we work with you