A grievance is a problem, concern or complaint that may arise when a staff member feels aggrieved about a matter associated with their employment conditions, a decision that has been made, the actions of a colleague or when a working relationship changes.
Workplace grievances can start out and small grievances, but if not managed or resolved at an early stage, can result in a negative impact on the staff or company involved.
Grievances can be raised on a range of matters including:
- Employment conditions;
- Breaches of policy;
- Working relationships; or
- Interaction with colleagues;
The Grievance Resolution Policy outlines the procedures to follow when dealing with grievances, including best practice approached to resolving conflict, and the recommended escalation methods that can be used to resolve the grievance.
This Policy works in conjunction with your other Policies, and may not apply in situations where there is another more appropriate policy in force, including in relation to complaints made under:
- Bullying, Harassment & Discrimination Policy
- Work Health & Safety Policy; and
- Underperformance & Misconduct Policy
Protect yourself, your staff, and your company by putting a Grievance Resolution Policy in Place.
The Grievance Resolution Policy is also available as part of the Complete Policy Suite.
Once you order and pay for your policy, the team at BAL Lawyers will call or email to get some more information from you in regards to your business. They will then populate the policy and send through to you. If you have any questions, please contact us.